Bobby Jones wants you to be pleased with your purchase. If you are not satisfied with your product, you can return or exchange an item within 45 days of purchase.
You may only return products that are in good condition and have not been used beyond what is necessary to ascertain the fit and feel of the garment. Please ensure products are unwashed and arrive in the original packaging with the tags attached. If the above criteria have not been met, Bobby Jones reserves the right to reject the return and any items will be shipped back.
Items purchased anywhere except bobbyjones.com must be returned to the original place of purchase.
Final Sale Policy
Purchased items that were steeply discounted (40% off or higher) are considered non-returnable or non-exchangeable unless there is a manufacturing defect.
Placing a Return or Exchange
Request a prepaid return label through the portal below. Please note: When using the pre-paid return label, a return shipping fee of $10.00 will be deducted from the refund amount.
Need to exchange for a different size? Place a new order for the desired size and use the portal below to generate a return label. You will be issued a full refund for the returned items and the prepaid return label is on us. Just add a note in the NOTES field to tell us you've already placed a new order.
If you are returning a gift without the original packing slip, please include the name and address of the person who purchased the merchandise so we may be able to locate the original order. Purchasers will not be notified of return unless you request they receive the refund. Gift recipients will receive a non-refundable gift certificate.
If you need help, please call Customer Service at 1-888-776-0076. For returns coming from Puerto Rico or outside of the domestic US, or APO addresses, prepaid return labels are not available. Please ship items back using your carrier of choice.
If you choose not to use the Prepaid Return Label, please send the package using the shipper of your choice and ship to:
2625 North Berkeley Lake Road NW
Duluth, GA 30096
Please allow 14 days for us to receive and process exchanges and credits.
Please use the below portal to print a prepaid return label: